Hi guys, I hope you could help us out with this problem.
We have a BCM50 and Norstar network together through VOIP. The problem is that if an extension from the Norstar calls an ext from the BCM50 and leaves a message, when the ext at the BCM50 retreives the messages, he would see on his display a person's name in the BCM50 instead of the ext name of the Norstar. We do have problem with getting names across from one switch to another which ok but can we change what's showing on the display when norstar leaves a message to bcm50. Instead of showing an ext's name in the bcm50 can we change it to something else. i.e. voicemail.
We have a BCM50 and Norstar network together through VOIP. The problem is that if an extension from the Norstar calls an ext from the BCM50 and leaves a message, when the ext at the BCM50 retreives the messages, he would see on his display a person's name in the BCM50 instead of the ext name of the Norstar. We do have problem with getting names across from one switch to another which ok but can we change what's showing on the display when norstar leaves a message to bcm50. Instead of showing an ext's name in the bcm50 can we change it to something else. i.e. voicemail.
