Message delivery problem-distribution lists

[DutyManager]

We are having a problem with our voicemail system-we are not able to leave group voicemails any more. Normally we log in to our own mailbox and then hit 75, then the distribution list number, then 79, and the message goes right out. We can still log in and record the message, hit 79 to send and it says message sent, but the messages don't go anywhere. No one gets them and then we get them back in our own voicemail box as deleted. I have booked a service call with our provider, but I was wondering if there was anything I could try in the meantime. Our boss left a mass voice mail for the whole property on Thursday-news for all 255 guest rooms plus about 50 staff. We started having problems right after that.

 

[johnpoole]

might be something to do with the size of that list, i have seen one dothe same thing on a much larger dist list, even though it had worked before. in my case the message was to large for my most rest. users, in excess of there one minute left message limit. nortel was no help but after a soft down of the mermail, and a restart the problem went away. Not always the case but when files get a get stuck in a loop somewhere in the os, it can cause a problem

john poole
bellsouth business
columbia,sc