Message blocking enabled? 1

[Asturias]

I suddenly find myself administrator of a totally unfamiliar Call Pilot/BCM setup, so this may not be the first time I post a question on here...

I have a user who has message blocking on his mailbox. Now, it's been enabled for a very long time - I suspect about 2 years, from when we were on a NVM system - and now he wants to switch it off again. How? If I go into mailbox admin on his phone, I can't access the message blocking feature (07, IIRC). And I don't see anywhere to switch this feature on or off in Call Pilot Manager or the BCM. Help?

We're using the following systems:
Call Pilot 41.02.01.22
BCM400 4.0.2.03
Element Manager 2.07.0
IP Phone 2004

 

[Deweyhumbolt]

The only way I'm aware is to use the Alternate Message, and then access the feature through his Mbox Admin.

Adversity is Opportunity

 

[Asturias]

@Deweyhumbolt

Beautiful, that works. Thanks!