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MerMail to CP - User Acceptance and Opinion on Training

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GHTROUT

IS-IT--Management
Nov 25, 2005
7,915
US
Seeking opinions of the need to for end user training in a MerMail to CP upgrade.

There will be NO Outlook/Voice Message integration because of SEC/Archiving issues.

~
 
We typically don't do any end user training for MM to CP migrations. No real need, as nothing changes from a user perspective.

If you want to get really crafty, you can change CP to say "Meridian Mail" when you dial the CDN. Did that for a couple customers who didn't want their users to know anything changed.
 
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