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Merlin Msg 1.1 & "Barge-In"

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stevedealy

stevedealy

IS-IT--Management
May 14, 2002
1
US
Getting VMS going on a 7.0 Legend system. Managers like using DND, so Receptionist uses "Barge-In" feature to interrupt when needed. Problem now is that Barge-In goes into VMS when Manager is not on the phone & has DND on. Any ideas? Thanks!
 
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