Merlin Messaging size? 1

[papagigo1]

Are there any guidelines as to what size port card I need for the Merlin Messaging System with 50 MLX sets?

Mike in NH

 

[merlinman]

Depends on a few factors:

Will they use Auto Attendant to answer ALL CALLS?

How much do they use Voice Mail? (Heavy, light?)

Usually a ratio of 8 to 10 extensions per port is acceptable, but sometimes you would more.

I have a 50 station Magix working now with only a 4 port card with no issues.

 

[papagigo1]

Merlinman,
What's involved to change it from a 4 to a 6 port down the road?

Mike

 

[Pepperz]

Merlin Messaging 2 and above is software upgradeable, so the hardware isalready on the systeem, it just has to be turned on. So the only thing needed is money, and a very small amount of programmig time.

Pepperz@charter.net

 

[papagigo1]

Thanks you Pepperz...

 

[merlinman]

You have to take out the Port Card and put in the other one.

Then, you can send the original Port Card back to Avaya for a bit of a REBATE.