Merlin Messaging R1.1.9 Personal Operator

[Stinney]

Is there any way to remove the Personal Operator option from a mailbox?

- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[TouchToneTommy]

No, but you do have options on where it goes. If you don't specify a Personal Operator, 0-out from a mailbox will go to the Call Answer Service Operator, defined in system properties through the system administrator's mailbox.

You can't specify your own mailbox as a Personal Operator, but you can route to a mailbox that points to an Auto Attendant.

1.9 doesn't give you options for phantom mailboxes, but on 3 and 4 you could make a 2nd mailbox that has the 1st mailbox as the phantom destination, and the 0 for each mailbox goes to the other.

 

[thephonelady]

How about "It should work" & "It shouldn't do that