Merlin Messaging night attendant

[Tripoth]

Merlin 4.0
Merlin Messaging 3.0

The client does not use an auto attendant during the day, but would like to have one activated for night service.

Is there a way to do this?
From what I understand, you have to set the lines to be answered in the messaging group number. This locks you into having an attendant during the day and the night.

 

[merlinman]

Just put the Lines AND the Voice Mail group in the NIGHT SERVICE GROUP and BINGO! it will work.

 

[ScoTTeL]

Okay Merlinman,

Here is my deal. I have setup a MM r3 by using a delay group 790 to control the timing of voicemail AA. When night service button is active, the night AA does play, however after the 5 ring delay I have programmed into the 790 delay answer group. How do I get VM to pick immediately when in night service mode??



ScoTTeL Office Solutions
PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page

 

[tdaugirdas]

Do what merlinman said. Put VM group 770 AND the lines in the night service group. I assume you have the lines assigned to 790 for the overflow delay during the day.

Tom Daugirdas,
President
STCG, Inc.
stcg.com