merlin messaging error

[jahms]

Does anyone have a list of errors dealing with a merlin messaging module? I am replacing a bad module with a different one that is a lower release. I would like to back up the program and restore to the new module. This is when the error 01 comes up and the restore can't take place. I figured the backup and license cards didn't care what release the module was. Any help would be greatly appreciated.
JD

 

[tdaugirdas]

The releases are not backwards compatible - as far as I know - nor is there any way to "translate" them from one release to another - especially in the reverse direction. What release was the original module? What release did you go back to?

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[jahms]

That was my first thought as well, the current rls is 2.5 and the replacement is 1. The problem that I find now is that when I do the back up I never hear the confirmation of back up complete. I tried restoring the program to the original module and the same error comes up. I then though that the write protect tab must be set on and that it never really backed up anything. Well, there is no write protect tab on this pcmcia card. I have decided to change all hardware and pcmcia and reprogram in the morning. I would still like to know if anyone has this problem before or heard of anything like this. Thanks
JD

 

[tdaugirdas]

If you have the LAN admin software for the R2.5 messaging module - you could back-up everything, including announcements, and voice mail box content to a PC hard drive. Assuming that data is not "corrupted" in some way - you would be able to "restore" it to an identical vintage module - using the LAN connection. The PCMCIA card doesn't do much of a back-up anyway - just configuration info - no announcements, etc.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[jahms]

At this point it will be easier to re-program the voicemail. It is not that large or complicated of a set up. Was just trying to same some time, but in the end wasted more time. Thanks for your input.
JD