Merlin Messaging and 100DCD

[mlobby]

I have been told by a AVAYA tech that a 100DCD card cannot be in a slot next to the Merlin Messaging do to heat, and this was why my 100DCD went bad. Was told that this was a known fact, but cannot find this known fact anywhere on the AVAYA web site. Has anyone seen or know of any documentation on this Thank You Mike

 

[merlinman]

OK, which AVAYA tech said this?

Does he have a NAME?

AND - is this person a TIER 3 Engineer?

You should have them quote the ESCALATION NUMBER and/or CASE NUMBER that says this is a problem.

They should also be able to email you something OFFICIAL that says this is the problem.

It is my understanding that the issue is usually more of a UNIT LOAD issue than a HEAT issue.

Let us know what you find.

 

[TouchToneTommy]

OK, I don't have any documentation on this, but when I would do tech work for Lucent SC's, (which has been a while, seeing as this was before the Business Partner program), the SC's told me that I shouldn't put a Merlin Mail (007MLM) next to a 100DCD because of RFI. Even if the power units were OK. They would always put some type of card between them, or put them in seperate cabinets.

I doubt that there was any written policy on this, and it may have been based purely on urban legend, but that is what they did.