Merlin Messaging 4.0 backup and restore question...

[xjswx]

If you restore a Messaging 4.0 with the wrong file using the LAN admin, what can you do to wipe the hard drive and restore the original 4.0 software?

 

[tdaugirdas]

If you restored an R4 Messaging - with a backup from a non-R4 Messaging (i.e., R2.5, R3.0) - you messed up your hard drive software badly. Meaning that the R4 Messaging will no longer boot - and all you will see are flashing lights. If this is what happened to you - then the only way to recover - is to reload the original R4 Messaging software on your existing drive.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[xjswx]

It is doing exactly that.

Fortunately I did a backup of the 4.0 before I did anything... the only problem I have is I cannot enter the programming through dial tone, LAN, or RS232.

How do I access the hard drive to restore the backup I made?

 

[tdaugirdas]

You cannot access the software to restore it - you will need to either replace the hard drive with a new one - or send it in for repair to have the software reloaded.

The software that you overwrote was system programming-related - and it basically made your current hardrive non-functional.

You can contact me offsite for further info.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[xjswx]

I just sent you an email.

Thank you.