I have a client who we swapped extensions with another (in order for her to program the PBX). I reprogrammed all the buttons, but now here old Service Observer button no longer works.
Can anyone walk me through the programming the steps (briefly) to get to the group where I will modify the "Observer".
It seems that programming never follows an ext swap! I renumbered to a phantom number, then renubered the two extensions. So I think the Phantom number is now the observer?? Now I wish to change it back I do not not know where...
Thanx a bunch!
Jonnybb1
San Diego
Can anyone walk me through the programming the steps (briefly) to get to the group where I will modify the "Observer".
It seems that programming never follows an ext swap! I renumbered to a phantom number, then renubered the two extensions. So I think the Phantom number is now the observer?? Now I wish to change it back I do not not know where...
Thanx a bunch!
Jonnybb1
San Diego