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Merlin Magix R4.0 Transfer button Extension 10

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retiredtelco

Technical User
Jul 27, 2008
246
US
Station port 412TDL #1 port 1, Extension 10 swapped with 412 TDL #3 Port 9, Extension 42. Transfer button does not work. Processor problem or 412 TDL
 

Make sure you have enough SA buttons. The system uses Two during a transfer. One for the call in and one for the transfer out.
 
I have two, one SA ring and one SA voice. I have a call queue group. The attendant answers the call, which comes in on one of the SA buttons. They then try to transfer to an extension using the Transfer button.
 
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