Merlin Magix, need to divert DID to another extension 1

[mhshane]

Merlin Magix system

DID range xxx-xxx-x200 thru x212

My experience with Magix is limited. Much more Partner, S8800, Prologix, IP Office

Using WinSPM to program. Theu have no console phone.

Customer has 2 phones at the front desk used as operators. Ext 200 amd 218.

They bought another company and wanted to have the new company's main number ring on a DID.
The available DID is ext 207.

They want all those calls to ring at Extension 218.
218 is not a DID....couldn't be that easy.

So I started with a call Fwd of 207 to 218. Works fine except calls go back to the vm box for 207. I couldn't find a wst to assign a button on ext 218 to be a MWI for 207.

So, is there a way in the Dial Plan to tell the system to divert calls to DID 207 to go directly to 218 amd get around the vm issue?

Thanks.

 

[TouchToneTommy]

PRI, T1, or analog DID trunks?

 

[mhshane]

PRI

 

[TouchToneTommy]

Use the PRI routing table to expect 3 digits, match 207, delete 3, add 218.
See the FAQ here

 

[mhshane]

Excellent!! Just what I needed. Thank you TouchToneTommy.

 

[mhshane]

Just thought of something....

There are 16 tables(0-15), one for each different setup.

So all the Stations (200-206, 208-212)just need to delete 7 digits and leave the last 3

Station 207 needs to strip all 10 and add 218.

I suspect Table 1 is used for deleting 7, leaving 3

So my process would be as follows:
Remove 207 from Table 1...not sure how to do that
Create Table 2

Set the Service​

Expected Digits = 10​

Pattern = 555-768-1207​

Digits to Delete = 10​

Digits to add = 218​

Is that all correct?
How do I remove 207 from Table 1?

Thank you.

 

[merlinman]

Just do the thing that Tom said, the system, when it makes it's Routing Decisions, looks a ALL Tables before it decides how to route the call. So, you can set 207 up in it's own little table.

http://merlinmanswebpage.yolasite.com

 

[mhshane]

Excellent. Thank you.