Merlin Magix calls drop when parked 1

[crosswired]

We have a customer who had lines delivered on a T1 with an Adtran router that converted the T1 to individual analog lines which were then connected to the system on 800ICLID cards. The customer has changed over to VoIP lines which come into a Grandstream router which provides analog ports that are connected to the system on the 800ICLID cards also. The call park function used to work fine with the T1, but now with the VoIP lines, calls drop immedialely when the operator parks them in a zone. Calls that are transfered and calls that are placed on hold don't experience this problem, only parked calls. Anyone have any ideas?

 

[merlinman]

Well, from the standpoint of what SHOULD be the culprit (Loop Current) this makes no sense at all.

That is, once the call is completed to the system, there should be no change in the interface between the Magix and the Service.

That being said, can you do a test where by you EMULATE an outside line with an Analog Station port and prove that it does or doesn't fail.

I would think that would be a good starting point.

http://home.comcast.net/~merlinman

 

[crosswired]

That is a good idea, I will give it a try. Thank you Merlinman.