Merlin Magix, 911 1

[PhoneMan02]

How can I setup this Merlin Magix System so that all extensions can dial 911. As of right now they have to notify 911 via cell phone. How ever I can access the 911 system by by passing the system and connect directly to the centrex lines. With centrex you most dial 9-911.

Thanks

 

[TouchToneTommy]

In the ARS tables, the table for 911 needs to have 9 in the added digits. Then when you dial 9-911 on a Magix phone (or just 911 if you have "11" enabled), the system will grab a line, dial the 9 for Centrex, and 911 to reach emergency services.

 

[PhoneMan02]

Thanks TouchToneTommy
Are you talking about the "N11 Special Numbers Table", Change ARS FRL & ARS Digit?

 

[TouchToneTommy]

Yes, select ARS Digit, and input 9 and Enter.