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Merlin Magix 911 trouble

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telcorookie

telcorookie

Technical User
May 21, 2009
141
Our system is outcalling 911 randomly a couple times a day. How can i troubleshoot this?
 
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check in the alarm log, 911 calls raise an alarm

Joe W.

FHandw., ACS

If you can't be good, be good at it!
 
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If it's a Magix, there is also a place to program "allow 11" so that you can dial 911 vs. 9911. if you disable that it can save issues of misdialing. Just make sure everyone knows they then need to dial 9911.
 
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