Merlin Magix 4.0 incoming caller id problem

[gbrannan]

thread689-1657016
Incoming caller id will not appear thru 412tdl id module. The incoming line is VOIP. Is this the problem?
I have also tried 800gs/ls/id. same problem.

 

[pmcook]

Are you using some VoIP gateway I assume? Try hooking up a SLT to the incoming line - a SLT with caller ID display. Some CLECs have very shoddy caller ID. FiOS is one of them. If you don't get caller ID on a caller ID SLT you won't ever get it.

 

[gbrannan]

I am getting caller id on the line. It appears on SLT but not thru Magix module.

 

[pmcook]

What are you running, a Legend or Magix and what version? I seem to recall some versions can only take caller ID number and not name and get confused when presented with both. Others here could clarify that.

 

[gbrannan]

Uverse is delivering the VOIP dial tone. System is Magix 4.0

 

[merlinman]

Do you have LS/ID Delay set for yes?

http://home.comcast.net/~merlinman

-merlinmansblog.blogspot.com

 

[Dexman]

Some CLECs have very shoddy caller ID. FiOS is one of them. I have FiOS at home and my Partner ACS has no problems with Caller ID.

I "FEATURE 00

 

[gbrannan]

Merlinman, I tried it with and without delay. same result.
Dexman, thanks.
I am thinking the Magix cannot process caller id delivered over Uverse VOIP.

 

[TouchToneTommy]

Caller ID through loop start lines can give you Name as well as Number.

Through a PRI will give you Number only.

Through a PRI, from some carriers and IAD's, anonymous calls can cause a restart of Merlin Messaging.

And sometimes the loop current provided by an IAD can distort the CID signal, and cause it not to be seen by the Magix.

 

[SYQUEST]

When all else fails, get real analogue phone lines, that will solve the problem!

....JIM....

 

[gbrannan]

I want to thank each of you for your help. I love this forum.
I am taking the equipment to a different site today for testing.
Will keep you posted on the outcome.