Merlin Magix 4.0 Group Calling Caller ID

[Andrewiski]

I have a Merlin Magix 4.0 with incoming PRI's using DID. Caller ID works if I call an Extention directly and when the call is transfered, but if I call the group the phones in the Group Show "GrpCl 4664" and not the incomings calls callerid. The Group is setup as a group ring

How can I make the caller id show up on the ringing phones instead of the Group number when an outside call is placed to the group?

Thanks

Andy

 

[Andrewiski]

Ok After a little playing the Caller ID is coming up on the phone but only if you push the right arrow key. So On an incoming call to the group on a 4412d+ the display shows "GrpCl 4664" 4664 is the Group number and DID number. If you press the right arrow key then the caller ID comes up on the display. Is there anyway to make the caller ID display first and not the group name to avoid the members of the group to have to press the right button to see who is calling.

Thanks

Andy