Merlin Magix 2,2 Does anyone Know the LED light meaning on the processor

[nbfd731]

I have a processor that will not boot up. It appeared the processor was faulty. When the processor was replaced and started the new processor also died immediately. The LED on that Processor has a "d" on it. When first turn it up it went c then after 10 sec it went out (like its should) the the letter "d" now shows. The alarm light is on and I cannot get in with WinSPM
, all sets are dead. The new processor worked prior to adding it to existing system



Help!!!!

ACSS SME

 

[MrTelecom1]

Ouch!
Sounds like a demon module, power or carrier!

Have you tried starting (either) processor up in surrogate mode?

Remove all your modules from the system except for the processor and see
if it will start up (typical "C" [or F] then a dark LED)

============================================================================
If neither start up, test them with a different Power and carrier ..
If they really got hosed, you may be able to kick em' in the but to start
up with a Forced Install card...
============================================================================

If it does start up, great.
Now start adding your modules back in ONE at a time.
add slot one-Power Up,Good? ok, Power Down, Add slot 2 .. Power Up, power down etc.

You'll get your "no startup" condition as soon as you put the bad module back in,
if it is a module causing it.



MrTelecom1
Re-Living the AT&T/Lucent/Avaya issues since 1979!

 

[CarGoSki]

Never heard of a D code however:

https://support.avaya.com/public/index?page=content&id=SOLN104130&group=UG_PUBLIC

SOLUTION
The following are the codes, their meanings and actions if any:

These codes are for the forced upgrade process
L Upgrade in progress. No action required.
U Install in progress. No action required.
2 Incorrect or blank memory card type. Insert correct memory card and repeat.
4 Memory card corrupted. Insert new memory card and repeat.
3 Incorrectly inserted or missing memory card. Insert memory card correctly and repeat.
7 Bad processor board. Check to see if the memory card is inserted correctly and repeat. If it fails again, replace the processor.
9 Unknown. Try again with new memory card. If it fails again, contact your technical support organization.
More codes for the Legend system:
F Frigid start. This will occur when you do a system erase. System is set back to default.
C Cold Start. This occurs when you first start up the system.


Also >

https://downloads.avaya.com/css/P8/documents/100008703

page 14

 

[Telecomboy]

Was there a resolution to this? This morning a client is having the same d on their processor. I am going to replace the processor, but was wondering if maybe it was a power issue.

 

[nbfd731]

Hello Thank you for all the comments I found the root cause.

The system had a user change and then a backup was done 10 min prior to the system failing. The red alarm was on the processor and the "d" was on the LED. When the new processor was replaced and the old flash card was inserted "used for restoring old programing the D was still there". All modules were remove and all ports and cables was tested for shorts or demon infestation. All results failed!!!!. Power supplies and back planes was replace with out better results. I found a tech that thought the "d" stood for memory issue. The only one thing not looked at was the F@#$en flash card. I removed it and the system came right up. D was gone. "D" appears to stand for memory. I saw the above post the 4 is a memory issue well maybe the memory was soooo F up the 4 became a d


I cannot say with certainty that that was the issue stemmed from the backup but soon after the system processor crashed.

Keep your head up and keep pushing forward! I hope this helps the next guy

ACSS SME

 

[Telecomboy]

Interesting. I originally replaced the processor in my situation with the original flash card. The processor kept rebooting. I used a different flash card and it has been running fine for 3 days now. Sounds like maybe the d is for a faulty flash card.

 

[CarGoSki]

You should connect with a computer and spm and print the error codes.
You could also review the error codes from the console but I prefer to have them in a list.

 

[Telecomboy]

My client had error codes pointing to the processor. I don't have them in front of me, but the resolution for the error was reset and if they come back replace it (which is what I did with no problems since). They were also losing programming periodically which also led me to believe the processor was going bad. It would be nice to know what that d actually stands for though.

 

[nbfd731]

@ Cargoski

I saw no error code because it would not let me in with the admin port whit that flash card in it. When I finally got in the old one everything was defaulted to factory. It was nice working on a Merlin issue for a change instead of the Big Bad IPO

ACSS SME