Merlin Magix+016ETR+DID=Fax Server

[photon33]

Hey guys,
I have been handed a fax server with analog dialogic boards that the company swears will accept DID.
I am drawing a complete blank on how I can get the Magix to send DNIS digits to an analog port on a 016 T/R.
Does anybody have any suggestions?
thanks.

 

[TouchToneTommy]

Nope, you'd need to connect those boards directly to DID trunks to get them to receive DID digits.

 

[SYQUEST]

The only way you could connect the MAGIX to the Dialogic boards with DID trunks would be to add a T1 module to the MAGIX connected to a channel bank equipped with DPO channel units and connect that to the Dialogic boards. Then configure the T1 as TIE trunks and signal format/s as needed.

The DID numbers probably would be set up using UDP and networking or something similar with the dialplan depending upon system requirements. You will need to read the Networking manuals for Legend/MAGIX for more info.

You will have to experiment to get the right configuration for your application.

Hope this helps!

....JIM....

 

[franke]

I believe what the vendor is trying to tell you is that is will take DID calls, in which case, assign a DID number to the analog ports assigned to the fax server or to a calling group that has the non-DID analog ports assigned as members. Of course, if you don't currently have DID service that's a whole different ball game.

frank

 

[photon33]

Thanks for the replies,
I was afraid of that. I think SYQUEST is on the right track. If I ordered a T1 dialogic board for the fax server, installed a DS1 board in the magix and networked the two using t1, tie & non-local udp it would pass the digits to the fax server rather easily, right?
Has anybody had any experience with this scenario?

 

[Pepperz]

I have a customer that is doing that.

Pepperz@newper.net

 

[photon33]

So I came up with this and I think it should work.
I assign analog stations to new calling group, type generic VMI, assign coverage group 5.
renumber adjuncts to DID "fax" numbers & put into coverage group 5.
This should pass dtmf to the dialogic board as long as I can parse the 4 digit extension info from the mode codes.

 

[merlinman]

Actually, NO. Generic VM ports do not pass touch tones, Integrated VM does.

Thus you will have to do that with INTEGRATED, and if you are lucky, you can strip the digits off to suite your needs.

AND WHEN YOU DO THAT, let us know please!

 

[Pepperz]

There is the trick. The FAX server software must be talking the same language as the PBX. Also there may be some chart with the FAX server that allows you to "translate" the code from the PBX so that you get the desired result. You sound as though you are on top of it, it's just a mater of the parsing. I believe that the calling group may have to be integrated for the reasons MM has already said.

Pepperz@newper.net

 

[jgideon]

I thought you could only have one integrated vmi group per system--so if you have voicemail already, then you couldn't add a fax server as integrated VMI--or has that changed?

 

[Pepperz]

I THINK it's a special case because this integrated VMS is not really vms at all, just a FAX server. If you has more than one voice mail calling group, all set as integrated vmi, then the "direct voice mail" feature may act a little funny.

Pepperz@newper.net

 

[merlinman]

Actually, you can have more than 1 VMI group.

In releases prior to R7 (I think) having more than 1 VMI Group wasn't handled well with night service.

In R7 they changed the design so that 1 port in each VMI group would get the night service message.

The limitation is (or was) really in the total number of VMI Ports, not groups.

At one time (and I think it is still true) you couldn't put more than 24 ports in VMI Groups.

The Direct Voice Mail may be an issue, I do not know about that.

I know Bell Labs addressed the Multi VMI Group question, but I do not know of anyone using it. There had to be some body though....

 

[photon33]

Well the operation was a success.

#56 appears to work with the merlin messaging fine with the new integ VMI group. I wouldn't think there would be a problem with it though because when I dial #561000 which is a valid extension in group 30 covered by 7929 the system would have no reason to look at coverage group 5 covered by 777 which is there solely for the phantom adjuncts & fax group. Now if I dial #56 + an adjunct in group 5 I may have a problem.

merlinman is correct, generic sends little or no valuable info. I remember now implementing third party systems like Octel or Voicegate using integrated VMI because of that.
03##xxxx# is the string sent so parameters were set up on the fax server to look for 9 digits, disregard the 9th and keep the last 4.
It seems to be a pretty sweet setup for the parts & time involved.

 

[merlinman]

Also, DIRECT VM is not a problem because when you send a DVM call to voice mail, it is steered to the COVER GROUP of the extension you are DVMming to.

So exactly what hardware do you have for this fax server?

I have a client needing this badly.....