mERLIN mAGIC HAS acd CALLING GROUP PROBLEM 1

[DSHULER]

hOW DO i GET INCOMING CALLS THAT GO THRU A acd CALLING GROUP TO GO TO aa AT NITE

 

[CarGoSki]

Think your caps lock needs some oil. Unless you are yelling of course.

 

[tdaugirdas]

Depending on the Group Type - you would setup a voicemail box for the calling group extention number (in voicemail admin) - and in system programming designate a specific extention as the message reciever for that mailbox (meaning that extention's message light would light whenever a message was left in the group mailbox. The calling group hunt type has to be linear, circular or least idle. If the calling group is set to group ring - then that group is ineligible for voicemail coverage.

Tom Daugirdas,
President
STCG, Inc.
stcg.com