Merlin Magic basic coverage??

[EAdams2009]

I have a merlin magic system at a remote site and I need to set it up so that 6 extensions cover each other. If one gets a call and is busy it'll ring at the others. I find it easy on my Definity system but the Merlin is baffling me. exts are: 223, 213, 216, 218, and 215

thanks for the assistance.

 

[TouchToneTommy]

You could put a Primary Coverage button for each other extension on each phone. Ext. 223 gets a PriCov button for 212, 216, 218, and 215. And so on.

Do they also have Voice Mail? If not, you could make each extension part of a Coverage Group, and add Group Coverage buttons to each extension.

 

[SYQUEST]

You might try the Magix Feature Reference guide, covers all of those things with descriptions and programming info, and it is free for the download @ support.avaya.com.

....JIM....