chadphoneguy
Vendor
HELLO EVERYONE. I AM LOOKING FOR SOME HELP TODAY ON AN OLD MERLIN LEGEND SYSTEM. WE WERE HIRED BY A COMPANY THAT ALREADY HAD THIS SYSTEM IN PLACE, TO ADD SOME DIDs TO THE SYSTEM AND POINT THEM TO CERTAIN EXTENSIONS. IN THE PAST, I WOULD HAVE MASSAGED THE DIGITS TO ADD AND DELETE WHAT IS NEEDED TO MATCH THE DID RANGE TO THE EXTENSION NUMBERS. HOWEVER, THIS WAS SETUP BY SOMEONE ELSE AND I AM NOT SURE HOW THEY DID THIS, BUT THEY ARE ALREADY USING A DOZEN OR SO DIDs AND THEY DO NOT MATCH A DID RANGE IN ANY WAY. THEY ARE ALL OVER THE PLACE, SO I CAN'T JUST MASSAGE THE DIGITS TO FIT THE NEW ADDED DIDs, BECAUSE IT WOULD THROW OFF THE EXISTING DIDs IN USE. ALSO, NORMALLY IN THIS INSTANCE I WOULD SUGGEST RENUMBERING THE EXTENSIONS, BUT THEY HAVE BUSINESS CARDS PRINTED FOR ALL THE WORKING DIDs THAT ALREADY EXIST, SO THAT WON'T WORK. CAN SOMEONE PLEASE HELP ME BY EXPLAINING HOW THIS CAN BE DONE SO I CAN ADD A FEW MORE DIDs WITHOUT RENUMBERING THE EXTENSIONS? THANK YOU IN ADVANCE FOR YOUR HELP.