Merlin Legend - unassign Auto Attend Trunks

[galley]

Hi All!

I am having trouble with a Legend system. I had 2 lones that needed to become private lines on 2 sets. I was able to remove the lines from the line pools and make them principal owners on the sets, the trouble is that the lines are still being answered by the auto attendant. How do I unassign the lines from the auto attendant?

Thank you for your help!

 

[merlinman]

Most likely, it's one of 3 things.

Either they are assigned to the OPERATOR, and that is the Auto Attendant Mail Box.

-OR-

They are assigned to the VOICE MAIL CALLING GROUP itself.

-OR-

They are assigned to a CALLING GROUP that OVERFLOWS to the VOICE MAIL CALLING GROUP.

http://home.comcast.net/~merlinman