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Merlin Legend Phones Losing Power.

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Mgoddard

Technical User
Mar 23, 2006
39
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I have a Merlin Legend With a 7.0 R14 Processor W/Expansion Carrier. My problem is we recently had a bad lightning storm. Since then i have replaced the expansion carrier 3 016ETR cards and a powersupply. The thing i am having trouble with is on certain extensions they will lose power momentairly and then come back on, and continue to do so. But if i move that phone to a unused extension it does not do this. Can someone please shed some light on this situation.
 
A lightning strike can do all sorts of damage to phones as well as modules and their ports. It is likely that either the port and/or module the phones are plugged into (that have the problem) are damaged. So busy out the "bad" ports and renumber the extention to a different port. If a phone has a problem on a known "good" port - then the phone circuit board may have been damaged.


Tom Daugirdas,
President
STCG, Inc.
stcg.com
 
Tom has some excellent ideas here. Over at the other help site that this question was posted at, I also mentioned another something to consider.
 
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