Sorry, to post this here. But I am not able to start a new thread under Merlin Systems. I have very urgent requirement.
Our company has moved to a new place and they purchased an already existing Merlin legend system. I am new to Merlin Legend PBX. It has two 408GLM cards installed. So, Total of 8, analog lines coming in.
Company has provided only one phone number for their customers to call in. Auto-attendant transfers the call to dialed extension but it doesn't take any other call until the first call is in progress?
How can i configure it to take multiple calls (upto 8)? I am connected through WPM and please guide me through all the steps.
Our company has moved to a new place and they purchased an already existing Merlin legend system. I am new to Merlin Legend PBX. It has two 408GLM cards installed. So, Total of 8, analog lines coming in.
Company has provided only one phone number for their customers to call in. Auto-attendant transfers the call to dialed extension but it doesn't take any other call until the first call is in progress?
How can i configure it to take multiple calls (upto 8)? I am connected through WPM and please guide me through all the steps.