Help Help Help.........
To forward calls to PSTN from an Opt 61 extension for calls originating from DPNSS (on-net) trunks.
Set-up:
Opt 61 is connected to the CS2K using DPNSS trunks for on-net and off-net calls. Q931 trunks are also connected directly to Opt 61 for DDI and incoming PSTN calls. The SLC of the Opt 61 is 350 and the test extn is 5552 (M3904). CFXA is enabled on extn 5552 and a call forward is set to '9'01491600014. 7 is the on-net access code (but it is not forwarded with on-net digits to CS2K) and 9 is the off-net access code (and is forwarded to CS2K for off-net digits).
Problem:
When the test is carried out with the call originating from DPNSS the call fails to divert to 01491600014 but diverts to 3406005, which is the NAS number. 3406005 is a Centrex Attendant Console resident on a DMS100 that is connected to CS2K via IBN7 and UKISUP. However, calls originating from Q931 are successful. See Traces Below :-
Successful call originating from PSTN Q931 to Extn 5552 (which is forwarded to 01491600014)
DPO R 18 15 1 ISRM-I 10 *233*dIBc#*235*hP*1344704505#*240*aHL#*4#
DPO R 18 15 1 SSRM-I *19*P#*37F*3505552#*50*1344704505#
DPO R 18 15 1 SSRM-C 901491600014
DPI R 18 15 1 NAM *1#*50*901491600014#
DPO R 18 15 4 CRM 30
DPI R 18 15 4 CIM 30
Failed call originating from DPNSS to Extn 5552 (which is forwarded to 01491600014)
DPI R 19 31 0 ISRM-C 10 *1#*50*1491666132#3505552
DPO R 19 31 5 NAM *1#*42*3505552#
DPO R 18 14 1 ISRM-I 10 *1#*19*P#*37F*3505552#*50*1491666132#
DPO R 18 14 1 SSRM-C 3406005
DPI R 18 14 1 NAM *1#*50*3406005#
DPO R 19 31 5 NAM *1#*50*3406005#
The NAS configuration is also enclosed.
TTY #13 LOGGED IN ADMIN2 12:54 6/1/2005
>ld 86
ESN000
MEM AVAIL: (U/P): 4202471 USED U P: 1010343 79217 TOT: 5292031
DISK SPACE NEEDED: 129 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
REQ prt
CUST 0
FEAT nas
TBL 0
TBL 00
ALT 1 ID= 6005
MEM AVAIL: (U/P): 4202471 USED U P: 1010343 79217 TOT: 5292031
DISK SPACE NEEDED: 129 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
REQ end
>ld 23
ACD000
MEM AVAIL: (U/P): 4202471 USED U P: 1010343 79217 TOT: 5292031
DISK SPACE NEEDED: 129 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
ACD DNS AVAIL: 23956 USED: 44 TOT: 24000
REQ prt
TYPE acd
CUST 0
ACDN 6005
TYPE ACD
CUST 0
ACDN 6005
MWC NO
DSAC NO
MAXP 1
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
NCFW 73406005
FNCF NO
CWTT NONE
HMSB YES
ACPQ NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
STIO
TSFT 20
HOML YES
RDNA NO
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO
CWNT NONE
MEM AVAIL: (U/P): 4202471 USED U P: 1010343 79217 TOT: 5292031
DISK SPACE NEEDED: 129 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
ACD DNS AVAIL: 23956 USED: 44 TOT: 24000
REQ end
Would appreciate your help on resolving why the DPNSS originated call diverts to 3406005 rather than 01491600014.
Kind Regards.....Martin
To forward calls to PSTN from an Opt 61 extension for calls originating from DPNSS (on-net) trunks.
Set-up:
Opt 61 is connected to the CS2K using DPNSS trunks for on-net and off-net calls. Q931 trunks are also connected directly to Opt 61 for DDI and incoming PSTN calls. The SLC of the Opt 61 is 350 and the test extn is 5552 (M3904). CFXA is enabled on extn 5552 and a call forward is set to '9'01491600014. 7 is the on-net access code (but it is not forwarded with on-net digits to CS2K) and 9 is the off-net access code (and is forwarded to CS2K for off-net digits).
Problem:
When the test is carried out with the call originating from DPNSS the call fails to divert to 01491600014 but diverts to 3406005, which is the NAS number. 3406005 is a Centrex Attendant Console resident on a DMS100 that is connected to CS2K via IBN7 and UKISUP. However, calls originating from Q931 are successful. See Traces Below :-
Successful call originating from PSTN Q931 to Extn 5552 (which is forwarded to 01491600014)
DPO R 18 15 1 ISRM-I 10 *233*dIBc#*235*hP*1344704505#*240*aHL#*4#
DPO R 18 15 1 SSRM-I *19*P#*37F*3505552#*50*1344704505#
DPO R 18 15 1 SSRM-C 901491600014
DPI R 18 15 1 NAM *1#*50*901491600014#
DPO R 18 15 4 CRM 30
DPI R 18 15 4 CIM 30
Failed call originating from DPNSS to Extn 5552 (which is forwarded to 01491600014)
DPI R 19 31 0 ISRM-C 10 *1#*50*1491666132#3505552
DPO R 19 31 5 NAM *1#*42*3505552#
DPO R 18 14 1 ISRM-I 10 *1#*19*P#*37F*3505552#*50*1491666132#
DPO R 18 14 1 SSRM-C 3406005
DPI R 18 14 1 NAM *1#*50*3406005#
DPO R 19 31 5 NAM *1#*50*3406005#
The NAS configuration is also enclosed.
TTY #13 LOGGED IN ADMIN2 12:54 6/1/2005
>ld 86
ESN000
MEM AVAIL: (U/P): 4202471 USED U P: 1010343 79217 TOT: 5292031
DISK SPACE NEEDED: 129 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
REQ prt
CUST 0
FEAT nas
TBL 0
TBL 00
ALT 1 ID= 6005
MEM AVAIL: (U/P): 4202471 USED U P: 1010343 79217 TOT: 5292031
DISK SPACE NEEDED: 129 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
REQ end
>ld 23
ACD000
MEM AVAIL: (U/P): 4202471 USED U P: 1010343 79217 TOT: 5292031
DISK SPACE NEEDED: 129 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
ACD DNS AVAIL: 23956 USED: 44 TOT: 24000
REQ prt
TYPE acd
CUST 0
ACDN 6005
TYPE ACD
CUST 0
ACDN 6005
MWC NO
DSAC NO
MAXP 1
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
NCFW 73406005
FNCF NO
CWTT NONE
HMSB YES
ACPQ NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
STIO
TSFT 20
HOML YES
RDNA NO
NRAC NO
DAL NO
RPRT YES
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO
CWNT NONE
MEM AVAIL: (U/P): 4202471 USED U P: 1010343 79217 TOT: 5292031
DISK SPACE NEEDED: 129 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
ACD DNS AVAIL: 23956 USED: 44 TOT: 24000
REQ end
Would appreciate your help on resolving why the DPNSS originated call diverts to 3406005 rather than 01491600014.
Kind Regards.....Martin
