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Meridian/ Norstar Prime to ringing line

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mattm04

Technical User
May 8, 2011
3
CA
Just had a new phone system installed and when a line is ringing, if it is just picked up nothing happens. You have to press the correct line button, and then it takes a second to connect through before you can hear the other party. This only happens when receiving external calls. Intercom calls work fine when picked up.

I have been through all the config and admin settings and cant find anything relevent.

Thanks
 
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