The principles of music on hold is to define conference loops for the service create a music route and music trunk. Then individual routes carrying traffic are assigned to the music route.
The Features and Services guide gives the sequence of programming. See
"Music"
What system do you have ? I hooked it up to ours and it was not to bad. I had to get the pinouts and after that you have to go in to the set up to turn it on in 2 areas , Music on hold? and Background music after that each phone can control music on with feature 65 I think and the volume. I have a Modular ics let me know if this helps Ican send the pinouts if you need then.
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