Hi,
We are using M1 Op 11c with Rls.22 and MMail Rls 11.
The problem we are facing is when ever calls ring on any extensions after hearing welcome greeting which is played through M-Mail it never disconnects though the caller i.e. originating party have disconnected the call from far end.
But suppose if the call landed directly on any extension(after defining extn as attendant in trunk in LD 14) or diverted through operator then it disconnects immediately but not if caller punch in the known extension after MMail greeting.
seems to be timer setting problem, so I've checked all the parameters related to ring/disconnect and answer supervision etc. We have checked the trunks with our sevice provider as well and his Siemen's switch supports the answer supervision and other parameters.
Please suggest any specific parameters need to be changed on M1 side or patch to be loaded which is available in PEP library to fix the problem.
Sanjay Mahajan
We are using M1 Op 11c with Rls.22 and MMail Rls 11.
The problem we are facing is when ever calls ring on any extensions after hearing welcome greeting which is played through M-Mail it never disconnects though the caller i.e. originating party have disconnected the call from far end.
But suppose if the call landed directly on any extension(after defining extn as attendant in trunk in LD 14) or diverted through operator then it disconnects immediately but not if caller punch in the known extension after MMail greeting.
seems to be timer setting problem, so I've checked all the parameters related to ring/disconnect and answer supervision etc. We have checked the trunks with our sevice provider as well and his Siemen's switch supports the answer supervision and other parameters.
Please suggest any specific parameters need to be changed on M1 side or patch to be loaded which is available in PEP library to fix the problem.
Sanjay Mahajan