Meridian Mail

[wutroad]

Ok, being a newbie at this I have managed to set up voicemail boxes in MM and sorta have them working properly. Heres the deal: when the phone is busy or off the hook, the voicemail picks up right away, however, when the phone is idle (user away) the voicemail does not pick up. Can anyone help me get this to work properly. I have tried everything that I ahve been able to come up with in the search (ie. adding FDN to CLS). These are analog lines.

Thanks
Matt Williams
Maintenance
Mesilla Valley Hospital

 

[lowvo]

you need to go to the programing ld 10 for the analog phones and add in the rest of the programing for these phones.
you need to add "FTR and the options that go wirh this

 

[GHTROUT]

On a digial phone, respond to FDN with the same number as you have for HUNT. Then respond to CLS with each of these, the extras besides FNA are simply "good measure"

FNA MWA HTA FBD


On an analog 500 set, respond to CLS with FNA, then at FTR respond "FDN nnnn" - nnnn being the number that works for voice mail in the HUNT field of a phone TN

Each of these assume you REQ CHG to the phone TN but do not respond to ECHG.


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http://www.GHTROUT.com/

 

[johnpoole]

but do not respond to ECHG

why?

john poole
bellsouth business
columbia,sc

 

[GHTROUT]

JP, because my instructions were written the "long way" - that was the only reason...the poster is prompted that way.

ECHG is level II



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http://www.GHTROUT.com/

 

[wutroad]

Thanks guys, worked perfectly, I had the right directions, just in the wrong order.

Matt