my switch and mail are located on the 2nd floor of my hotel and it's a P.I.A to have to run up there every time there is a problem. Is there any way I can manage it remotely?
Serial Server (or term server) as John has stated is the nicest solution. I do nothing but that. If your hotel network is wireless, you can carry your portable PC around and do the changes. This makes life a little easier.
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