Meridian ACD Script incomplete captured data

[bluerigsby]

Hi can anyone help here. I use the attached script to capture hourly reports from my Meridian pbx. The hourly reports are OK upto the end of day report at 18:00.
The 18:00 report is captured to the file OK but each segment is truncated , missing important data that is definately in the Procomm buffer !!!
Here is the script :

string cmd="ncopy c:\capture\"
string szFileName = $DATE
string szDate = $DATE
integer Pos = 0

proc main
dial data "Option 11"
set capture overwrite OFF ; if capture file exists, append data to it.
capture off ; close capture file if it is open
when TARGET 0 "*PER GT HR*" call CLOSECAP

Startloop:
clear ; clear contents of screen and scroll back buffer
szFileName = $DATE
szDate = $DATE
while 1
if nullstr szFileName ; Check to see if we've reached
exitwhile ; the end of source string
endif ; and if so, exit loop.
if strfind szFileName "/" Pos ; Check for char
strdelete szFileName Pos 1 ; and delete it
else
exitwhile ; exit if no more characters
endif
endwhile

strcat szFileName ".txt"
set capture file szFileName ; Set name of capture file.
capture on ; Open up the capture file.
while strcmp $DATE szDate ; Loop while date is the same
endwhile ; or if the date changes,
capture off ; Close the capture file.
goto Startloop ; and start a new one.
endproc

proc closecap

pause 15
strcat cmd szFileName ; Append to variable "CMD"
strcat cmd "\\GIMG1\capture_CST_stats\" ; Append network drive to "CMD"
transmit "^M***********^M" ; Put in asteriks between hourly reports
capture off ; Close capture file
pause 5
DOS cmd HIDDEN i0 ; Run "CMD" in DOS and copy file to the LAN
pause 10
taskexit i0 ; Exit DOS window
pause 10
cmd="ncopy c:\prowin3\capture\" ; Reset "CMD"
capture on ; Turn Capture back on.

Endproc



Any help appreciated !

 

[MaCinTof]

Try to add
"set capture recordmode SCREEN "
to your script

 

[bluerigsby]

Hi ,
Thanks for the sugestion. Where would you suggest I place the command ?

 

[MaCinTof]

i think it doesn't matters but put it before or after that
"set capture overwrite OFF ; if capture file exists, append data to it."
in the main proc.

 

[knob]

I didnt see anything obvious jump out at me, but try adding a yield command after this line:

while strcmp $DATE szDate

aspect@aspectscripting.com

http://www.aspectscripting.com

 

[bluerigsby]

Thanks everyone , I'll try your suggestions !