FluggerDude
IS-IT--Management
Howdie,
I just installed OTRS as a Trouble Ticket system we are evaluating. (otrs.org) This system includes Mercury as it's email SMTP server. We can get it to send emails to outside email accounts, resoliving the MX at other DNS servers. Not ours...
I have Exchange 5.5 running on it's own server NT4 BO4.5, and the OTRS running on our 'apps' W2K server. The apps server also works as our secondry DNS.
I have tried to alter the finding of DNS on the apps server, by shutting off secondary DNS, manually changing the DNS under MercuryE, and changing the internet name for the system under the core module config. I even turned off MX auto resolving directly in the config.pm file...
What the H*ll am I getting wrong?
Please!! any help...
JC
I just installed OTRS as a Trouble Ticket system we are evaluating. (otrs.org) This system includes Mercury as it's email SMTP server. We can get it to send emails to outside email accounts, resoliving the MX at other DNS servers. Not ours...
I have Exchange 5.5 running on it's own server NT4 BO4.5, and the OTRS running on our 'apps' W2K server. The apps server also works as our secondry DNS.
I have tried to alter the finding of DNS on the apps server, by shutting off secondary DNS, manually changing the DNS under MercuryE, and changing the internet name for the system under the core module config. I even turned off MX auto resolving directly in the config.pm file...
What the H*ll am I getting wrong?
Please!! any help...
JC