Mer Mail

[aikenm]

Hey Folks , I am a member of the BCM yahoo group , and do not get to work on as many Options as i used to


Here is my question .
I have a customer that has a telebranched number , going to a did/ACD queue . The AA greeting answers fine in night mode , even dials the correct extnsion , so they have that part right . What it doesn't do is go to that persons voice mail , it goes back to the AA greet . The SBC guys are passing the dialed number 713 555 7400 , not the ported number 713 555 1303 . Do i need to set up a DMI table to get this to work right ...




. The setup is
Mer Mail
VSDN 7135557400 MS 1303
Voice service MS 1303

I even tried adding the 1303 as a VSDN .


Marvin Aiken
Global Eclipse Technologies

 

[nortic]

if 7400 is you mermail main number and you are not getting
the ported #1303 , it's not going to go to the correct mbox
have SBC send the correct digits IE 1303 OR AT LEAST SEND TO AN UNUSED DID NUMBER so you can translate



nortic