Mer Mail and CallPilot Access Question

[BrokenRecord2]

We are in the middle of migration from Mer Mail to CP for Symposium. We use CP today for mailboxes. Is there any issues with running them both at the same time for Call Center applications? I have a request to build a new menu and voice prompts with Symposium for one if my dept's and we would like to use CP instead of MM. It would be one less thing to migrate over later on. Thanks in advance.

 

[tekice]

For full integration with symposium you can only use one of these applications, the syposium accquires the access ports either thru an access link on merdian mail or via ip when done via call pilot. these settings are done thru the config wizard on the cal pilot and also thru server config settings on the symposium.

goodluck

 

[captaingadget]

To use CP for Voice Mail and Symposium annoucements you need two sets of ports, Voice Mail ports and Access Ports.

The access ports are aquired by Symposium and therefore cannot be used for voice mail, otherwise there is no problem using CP for both.