Menu 16 in Aria

[cust0]

My OMM 5.0 fails during the “get configuration…” seems that it fails in getting the system parameters on my O350 03.00.09-01. The comm. audit shows it pulling Menu 1-2 and pressing a 7 in the “Primary System Manager Mailbox:” Then bombing out!

I gave up on OMM, in hopes that I could get the database manually…

I pulled the mailboxes from Menu 16, and I was looking for the database type, I don’t know what file extension to use. I would like to open the file with MS Access. I’ve read in a previous thread that Decision Pro is a tool that works. Anyone able to steer me in the right direction?

I could use help with my OMM failure, or some help with opening up the file that I’ve transferred from the O350 to my workstation.

 

[kxboy]

The file is not a database file, it is a binary file that you can't load into a database directly.

On the OMM, it should be going to menu 12-7. It could be that the terminal type, or communications settings are not correct.

 

[KenMeans]

It should be going to menu 13 and then 7 to make sure you are licensed to use OMM.

Post a screen shot of menu 13 7 both pages so we ca tell if it is turned on or not. Or post the com audit file so we can see where it is hanging at.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[cust0]

Thanks for the responses. Do you think that the version of Aria s/w is too old for OMM 5? You can see where the Octel has a second screen of parameters, and OMM presses a "7" instead of viewing that screen.


Comm Audit (Sanitized)
Connecting to: *70, 1 NPA NXX XXXX via TAPI.





Welcome to t

All network data and programs are the confidential and/or proprietary property
of Octel Communications Corporation and/or others. Unauthorized use, copying,
downloading, forwarding or reproduction in any form by any person of any
network data or program is prohibited.

Copyright (C) 1994-1999 Octel Communications Corporation. All Rights Reserved.





Please Enter System Manager Password:





*EOS*




















Number must be entered
Enter the password of either System Manager mailbox, then press "Return."
The password you enter will not be displayed.

*EOS*





















Enter the password of either System Manager mailbox, then press "Return."
The password you enter will not be displayed.

*EOS*
Main Menu ** SA Alarm Set **
System name here
General System Parameters System Management

1 - System Parameters 11 - System Distribution Lists
2 - Attendant Schedules, Port Monitoring 12 - Disk Management
3 - Set Date/Time 13 - System Maintenance
4 - Port Assignments 14 - System Reports
5 - Outcalling Parameters 15 - Network Management
6 - Dialing Parameters 16 - Database Access
17 - External Application Mgmt
Mailboxes 18 - X.25 Interface Management
19 - Not Applicable
7 - Change Class of Service Profile 20 - Service Operations
8 - Add Mailbox 21 - System Backup
9 - Change Mailbox 22 - LAN Interface Management
10 - Delete Mailbox


Enter Menu Selection Number:

Copyrights (C) 1984 - 1999, Octel Communications Corporation


*EOS*
Menu 13 - System Maintenance System name here

1 - Shut Down with Dump
2 - Review Status Log
3 - Scroll Status Log
4 - Display Software Levels
5 - Turn Message Waiting Indicators Back On
6 - Reset RS232 Integration Link
7 - Display Software Features Installed
8 - Review Current Alarm Status
9 - Bad Password Disconnect Error (Enabled/Disabled): Enabled
10 - Review Phrase Management
11 - Review Card Management
12 - CPU Switchover - Normal: N Abnormal: Y
13 - Block Automated Attendant Transfer Error (Enable/Disable): Disabled
14 - Purge and Convert Follow-Me-Forward Mailboxes
15 - Display Capacity Information
16 - NameSend Utility
Enter Option:





*EOS*
05 MAY 09 11:20:23AM End User name here CPU B: Active System name here
VPMOD Serial # ........ Serial # here Software Rel. .... Aria 03.10.09-1
Network Serial # ...... Serial # here System Type ........... 350
Card 2 F Prom: 95.10 Disk: GE.02 Card 4 M Prom: 95.10 Disk: GE.02
Card 5 E Prom: 93.07 Card 6 A A: 93.01 B: 93.01 C: 91.01
Card 8 L DLC: NA. T1/E1: NA. Card 10 L DLC: NA. T1/E1: NA.
Card 12 L DLC: NA. T1/E1: NA. Card 14 L DLC: NA. T1/E1: NA.
Card 16 L DLC: NA. T1/E1: NA. Card 18 L DLC: NA. T1/E1: NA.
Card 26 L DLC: NA. T1/E1: NA. Card 28 L DLC: NA. T1/E1: NA.
Line Card Digitization Rate: B Telephone System Type: 1 - North American
Boot Prom ........ 96.12 IPL Extension .... 20.24 DLC .............. NA.
Menus ............ 31.59 Termcap .......... 20.12 DSP .............. NA.
ACP188 ........... 92.02 ACP386 ........... 33.13 T1/E1 ............ NA.
UDLC ............. 02.41 UDSP ............. 24.65
CVT_ROM .......... NA. CVT .............. 02.21
VTIC_ROM ......... 02.06 VTIC ............. N01.19
LAN Card/OS ...... NA. LAN Card/APP ..... NA.
Operating System .......... 99.31.09 System Services ........... 99.31.07
Trees ..................... 99.31.03 System Manager ............ 99.31.07
Purge Task ................ 99.31.03 Line Tasks ................ 99.31.09

Press any key to review next page...


*EOS*
Integration Tasks ......... 99.31.01 X25 Operation ............. 99.31.01
ACL Task .................. 99.31.03 ASA Task .................. 99.31.06
ASA SUD Task .............. 99.31.05 IMSO Task ................. 99.31.04
OET Task .................. 99.31.03 Background Task ........... 99.31.01
System Bkup/Rstr .......... 99.31.01 LAN Card Router Task ...... 99.31.01
DN Mail Tasks ............. 99.31.01

















Press any key to return.
*EOS*
Menu 13 - System Maintenance System name here

1 - Shut Down with Dump
2 - Review Status Log
3 - Scroll Status Log
4 - Display Software Levels
5 - Turn Message Waiting Indicators Back On
6 - Reset RS232 Integration Link
7 - Display Software Features Installed
8 - Review Current Alarm Status
9 - Bad Password Disconnect Error (Enabled/Disabled): Enabled
10 - Review Phrase Management
11 - Review Card Management
12 - CPU Switchover - Normal: N Abnormal: Y
13 - Block Automated Attendant Transfer Error (Enable/Disable): Disabled
14 - Purge and Convert Follow-Me-Forward Mailboxes
15 - Display Capacity Information
16 - NameSend Utility
Enter Option:





*EOS*
Main Menu ** SA Alarm Set **
System name here
General System Parameters System Management

1 - System Parameters 11 - System Distribution Lists
2 - Attendant Schedules, Port Monitoring 12 - Disk Management
3 - Set Date/Time 13 - System Maintenance
4 - Port Assignments 14 - System Reports
5 - Outcalling Parameters 15 - Network Management
6 - Dialing Parameters 16 - Database Access
17 - External Application Mgmt
Mailboxes 18 - X.25 Interface Management
19 - Not Applicable
7 - Change Class of Service Profile 20 - Service Operations
8 - Add Mailbox 21 - System Backup
9 - Change Mailbox 22 - LAN Interface Management
10 - Delete Mailbox


Enter Menu Selection Number:

Copyrights (C) 1984 - 1999, Octel Communications Corporation


*EOS*
Menu 1 - System Parameters System name here

1 - Change Installation Information

2 - Change Configuration Parameters

3 - Community/Group

4 - Community Fax Printing










Enter Option:




*EOS*
Menu 1 - System Parameters System name here
- Configuration Parameters -
Primary System Manager Mailbox: 9999
Secondary System Manager Mailbox: 4979
General Message Mailbox:
Primary System General Fax Message Mailbox:
Secondary System General Fax Message Mailbox:
Directory Mailbox: 4411
Minimum Number of Digits in a Password: 4
Number of Bad Password Entries Before Disconnect: 3
Play Back Bad Password Entry?: Y
Time of Day to Refresh Message Waiting Indicators (if Applicable):
Interval for Notification of Non-Receipt for New Messages (days): 2
Prompt Callers for Assistance?: Y
Prompt Subscribers for Unheard Messages?: Y
Transfer Announcement: 1 - Transfer - Connecting Caller
Supervised Return to Operator: N
System Language: 1: 1 2: 3:
Easy Access Keys: #
-Continued-




*EOS*
Menu 1 - System Parameters System name here
- Configuration Parameters -
Primary System Manager Mailbox: 7
Secondary System Manager Mailbox: 4979
General Message Mailbox:
Primary System General Fax Message Mailbox:
Secondary System General Fax Message Mailbox:
Directory Mailbox: 4411
Minimum Number of Digits in a Password: 4
Number of Bad Password Entries Before Disconnect: 3
Play Back Bad Password Entry?: Y
Time of Day to Refresh Message Waiting Indicators (if Applicable):
Interval for Notification of Non-Receipt for New Messages (days): 2
Prompt Callers for Assistance?: Y
Prompt Subscribers for Unheard Messages?: Y
Transfer Announcement: 1 - Transfer - Connecting Caller
Supervised Return to Operator: N
System Language: 1: 1 2: 3:
Easy Access Keys: #
-Continued-

Enter the number of an existing mailbox which you wish to designate as the
System Manager's primary mailbox. This mailbox must be a Voice Messaging
Mailbox.
*EOS*




















Parameters not updated. Press any key to return to the System Parameters Menu:



*EOS*
Menu 1 - System Parameters System name here

1 - Change Installation Information

2 - Change Configuration Parameters

3 - Community/Group

4 - Community Fax Printing










Enter Option:




*EOS*
Main Menu ** SA Alarm Set **
System name here
General System Parameters System Management

1 - System Parameters 11 - System Distribution Lists
2 - Attendant Schedules, Port Monitoring 12 - Disk Management
3 - Set Date/Time 13 - System Maintenance
4 - Port Assignments 14 - System Reports
5 - Outcalling Parameters 15 - Network Management
6 - Dialing Parameters 16 - Database Access
17 - External Application Mgmt
Mailboxes 18 - X.25 Interface Management
19 - Not Applicable
7 - Change Class of Service Profile 20 - Service Operations
8 - Add Mailbox 21 - System Backup
9 - Change Mailbox 22 - LAN Interface Management
10 - Delete Mailbox


Enter Menu Selection Number:

Copyrights (C) 1984 - 1999, Octel Communications Corporation


*EOS*

 

[KenMeans]

Very odd i have not seen one act like this. I have used omm 5 on Aria's with out any issues. It may be the CD you have or some other problem. Did you get the OMM with the new MM system?

I assume you are trying to get a list to import into The new MM system right? Or some other system?

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[kxboy]

It maybe that your terminal is not passing the "send" key which is ^[7. I have seen this on other systems, where the terminal server or some other device strips out the ^[ and all you get is the 7. I have the same issue with one site that telnet into, I can't use the "send" key because the ^[ is stripped off. You can try a direct connect, or try changing the terminal type to vt100 on both the OMM and the voicemail system.

 

[KenMeans]

I am trying it out right now with 5.4.0 on a Aria to make sure i don't have any issues. It could be that the smt is set to the wrong emulation like kxboy said. I will let you know

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[cust0]

Thanks, I plan to try OMM via a direct connect as my next step. I'll provide an update once the results are in.

 

[KenMeans]

The 5.4 worked fine by modem connection and Wyse 50 emulation

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[cust0]

Resolved.

The direct connection worked fine!

The OMM was able to "Get Configuration" once I was connected via a serial cable.

Thanks!