Memory Loss & Incorrect Shutdowns

[MoonMedia]

hello again...

a microsoft tech walked me thru a 'repair' (?) of windows 7 pro...Illustrator CS3 started to do weird things.

1st...when I attempt to link a photoshop file (*.psd)...(so as to place a transparent image in my design...which has to be cmyk for professional print...which is the only time I ever link to psd's)...i get this:

then...when I go to shut down...I get this:

so...I uninstalled & reinstalled illustrator...& the same thing continues to happen...need help,

thanx,


MoonMedia
Adobe Illustrator CS3

 

[spamjim]

What was the reason for the repair of Windows?

If system files were corrupted, any other files may have become corrupted as well. Even if you uninstall/reinstall Adobe programs, your corrupted preference files may remain.

 

[apepp]

...reset preferences:

http://help.adobe.com/en_US/illustrator/cs/using/WS714a382cdf7d304e7e07d0100196cbc5f-630ca.html

Andrew
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http://www.apepp.info

- Graphic Design and Web Design, Exeter, Devon, UK.
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