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melin messaging 2.5 auto attend will not answer

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txteck

Programmer
Feb 1, 2008
115
US
have replace a vm with a rebuild flash drive to replace the hard drive. worked fine for about a month. then the auto attn will not answer. the vm answer with "transfering to the operator" . have check rotary enable and all setting under call coverage, members, etc. have 3 auto attend, all recording in and lines assigned. only 8 ports light on the vm but all 12 will answer. all 12 in rotary enable. what drive the caller to thr auto attend thanks
 
Is there a good configuration saved on the processor and voicemail PCMCIA cards?

I [love2] "FEATURE 00
 
do not know if the vm card is also a backup card. will try to back up but why................
 
The PCMCIA cards can be used to save configurations. The one inserted into the front of the Merlin Messaging also enables the ports that are used to access the voicemail.

If something has become corrupted.....and a known good configuration has been saved on the cards.....you could do a restore and see if that solves the problem.

I [love2] "FEATURE 00
 
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