Meeting requests not forwarded to blackberry 2

[sos2715]

We have discovered an issue where an employee sends a meeting request to a user, the e-mail does not appear on the handheld, but obviously does in Outlook. If they accept the meeting in Outlook, it will place the meeting on the Blackberry calendar too. This happens for all users. Does anyone have an idea whay this occurs? Our environment details are as follows:

Workstations
Outlook 2003

Server
BES server 4.0.2.8 (w/75 users) with wireless calendar sync (no desktop redirector)
Windows 2003 Server Standard SP1

 

[sos2715]

Correction

Two users not all users

 

[sos2715]

We figuared it out.

It was an Exchange issue with the users account

Steve

 

[mrdenny]

Can you be more specific on the fix? We are having the same issue with our Black Berry's not getting meeting requests.

Denny
MCSA (2003) / MCDBA (SQL 2000) / MCTS (SQL 2005)

--Anything is possible. All it takes is a little research. (Me)

http://www.mrdenny.com

 

[sos2715]

Exchange 2003 Active Directory

In the tool bar turn on Advanced Features
Search for the users that having the issue
Right click Properties
Securitytab
Click Advanced
Owner tab
Current owner of this item:
This field should be Domain Admins not a users name

Also ensure that the Blackberry is set for FULL CONTROL in the permissions.


Steve

 

[mrdenny]

Thanks.

Denny
MCSA (2003) / MCDBA (SQL 2000) / MCTS (SQL 2005)

--Anything is possible. All it takes is a little research. (Me)

http://www.mrdenny.com