Is there a way to do this successfully?
We have a user at a client site. This user tries to send out an invitation to a meeting from my company's Notes domain to the clients.
The message shows up as coming from
User/NotesDomain@server.Emaidomain.com
and this causes delivery failures when the clients attempt to accept or reject the message. (See below for example)
However, when I send an external meeting invite it shows as
User@notes.emaildomain.com
which allows them to accept. Is there a setting to change for our user with a problem?
Here is a more real world example
We have a user at a client site. This user tries to send out an invitation to a meeting from my company's Notes domain to the clients.
The message shows up as coming from
User/NotesDomain@server.Emaidomain.com
and this causes delivery failures when the clients attempt to accept or reject the message. (See below for example)
However, when I send an external meeting invite it shows as
User@notes.emaildomain.com
which allows them to accept. Is there a setting to change for our user with a problem?
Here is a more real world example
Code:
John Smith has an email of john_smith@company.com and through our alias table translates to john_smith@notes.company.com
He sends an invite as John Smith/CORPEMAIL to Bob Jones/CLIENTDOM
When Bob tries to accept, it attempts to send to
john_smith/CORPEMAIL@EmailServer.company.com
instead of either John Smith/CORPEMAIL or John_Smith@notes.company.com and this results in a delivery failure of the following
Your document: Accepted: Team Meeting
was not delivered to: john_smith/CORPEMAIL@EmailServer.company.com
because: [EmailServer.company.com]: Name or service not known
However when I send an email to an external user like that, meeting replies go to Chris_V@notes.company.com and work fine.