MEDPRO downtime after IP Phone activation

[lucas13]

Hi,

We have been experiencing frequent downtimes for the LAN connection of the MEDPRO. Since the activation of the IP Phones last week, we already have encountered 4 random downtimes.

Any has an idea regarding the problem?

Thanks,

 

[sjforcum]

Port Speed / Duplex mis-match perhaps?

Have you tried replacing the LAN cable?

Is the data switch reporting any types of CRC or other errors?

 

[phoneguy55]

x2.

 

[definityandcmuk]

in addition to the suggestions above, to check the speed duplex settings do a "get ethernet" for the medpro location this will tell you what is adminstered vs what you are actually getting

ensure both sides are 100/full

 

[marcell55]

As others have mentioned, I've seen this issue when the speed and duplex is set to Auto and not 100/full.