IamaSherpa
Instructor
The needing is the following: the customer sends via chat his own phone number to be called back via telephony by the first available agent.
I suppose all those chat messages should be written into a db to be loaded later (maually as a csv) and to generate a OD, correct?
I suppose all those chat messages should be written into a db to be loaded later (maually as a csv) and to generate a OD, correct?