Media relay question

[AJ22]

Hi all,

I have a ns700, connected to the customers LAN.

On this LAN we have our own router/circuit setup for sip trunks which works well.

Customer would like to use the media relay but use their own router to route the traffic for the remote extension. One of our engineers had tried to put the WAN IP of the customers router (everything sits on one LAN) into the media relay nat field and forward relevant ports.

My thinking is this will not work as their is in effect 2 WAN in play so it will be coming in on the customers WAN and then using the gateway of our voice circuit to go back out.

My thoughts are we need to get all of this on the one WAN/Circuit? Not sure if I could setup a static route in my voice router with remote WAN IP (location of remote phone) to use the customers gateway...?


Thanks in advance for any input

 

[ctamir]

hi

if your gateway of the pbx configured as the sip gateway of the ISP:

1. change the gateway in the pbx to the real gateway for it will have internet access.
2. change the ip address of the isp gateway to IP of the same subnet at the office.
3. make on router static route that every contact to the Registration address will move to the IP of the SIP gateway.
4. connect the pbx via the switch and connect sip gateway also via the switch.



good luck