BrianCosta
Systems Engineer
Hello,,,
I have installed IPO and Application Server both Rls 11.0.4.3.0 build 3, face the following issues:
- When a user is allowed to replay all the recordings, Media Manager shows both incoming and outgoing calls made on the system and
allows for recordings replay
- When a user is configured with specific access to replay specific calls (a list of extension numbers separated with semicolon
configured in Manager > User > Web Self-Administration tab > Enable Media Manager Replay > Others box, for example:
121;131;100;141;200; …) in Web Self-Administration interface will show the recordings but will show just outgoing calls, any
incoming calls will not appear
- When logged into Media Manager Web interface as Administrator all the recordings (both incoming and outgoing) will appear and can be
replayed
Thanks in Advance
I have installed IPO and Application Server both Rls 11.0.4.3.0 build 3, face the following issues:
- When a user is allowed to replay all the recordings, Media Manager shows both incoming and outgoing calls made on the system and
allows for recordings replay
- When a user is configured with specific access to replay specific calls (a list of extension numbers separated with semicolon
configured in Manager > User > Web Self-Administration tab > Enable Media Manager Replay > Others box, for example:
121;131;100;141;200; …) in Web Self-Administration interface will show the recordings but will show just outgoing calls, any
incoming calls will not appear
- When logged into Media Manager Web interface as Administrator all the recordings (both incoming and outgoing) will appear and can be
replayed
Thanks in Advance