Media Manager Alarms 1

[Don Karloe]

Hi Everyone.

I need help on this. Many of Calls not recorded and listed there errors in the alarm page as follows:
Recording works fine then suddenly this happen.

Your help is much appreciated.

Thank you,

Don Karloe

 

[sizbut]

So you mounted your addition drive as /additional-hdd#1/ and given it one partition. So why are you send the call recordings to be stored in /home/MMRec which will be on the original drive used by all the other IP Office services?

You should have set the Call Storage to /additional-hdd#1/partition1.

Why is it a problem now? - I don't know but I wouldn't be at all surprised to discover that there's a quota size limit on the /home directory accounts and you've reached it.

Avaya really would save themselves and everyone else some pain if they pre-set those paths and threw up some serious warnings about "are you sure you know what you're doing?" to anyone who tries to change them. Currently its too easy to ignore reading the manuals, just bodge something that seems to work and only discover the error several weeks or months later.

Stuck in a never ending cycle of file copying.

 

[Don Karloe]

@sizbut - thank you for your help. That saves a lot of hassle, time and energy. Anyhow, is there a way how to recover those files that failed to encode to the old storage path which is the home directory?