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Measure responsetime of GW internal mailsystem

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Leander

IS-IT--Management
Apr 27, 2001
3
NL
Hello,

I'm a trainee in a large transportcompany here in the Netherlands. The subject of my assignment is to setup performance indicators (PI) for our IT-department. I have thought of an PI 'speed' which has to do with our LAN&WAN-utilization, applicationperformance, mailperformance, PC&server-benchmarking.
At the moment i'm busy thinking out how to measure the responsetime of our internal mailsystem (Novell Groupwise).
Can anyone give me tips about what is the best way to measure this? Because i'm not very technical I have entered a message here. May be someone can help me out on this? Are there any other people who had or have experience with developing PI towards performance of network, system or applications?

I hope somenone can help me out. Please send reactions to the following e-mailadress: Lvanderplas@norfolkline.com

Yours sincerely,

Leander van der Plas
 
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