MD110 PRI connection to router

[JosieL]

If anyone has any ideas I would appreciate it.
I have an IP Call Center that is set up. I connect to the Call Center using a TLU77/1 T1 ISDN PRI connection.

Problem: you can call all three numbers internally but two of the three are DID numbers and cannot be called from public. When called from PUBLIC you get a Qwest message that the number is not in service, I receive this message on all numbers that are VACANT in the switch. I receive 4 digit from the CO on my DIDs
SET UP follows on both router & switch.
Cisco 3825 router has the following set on it
dial-peer voice 5004 voip
translation-profile outgoing IPCC_IVR
destination-pattern 5004
session protocol sipv2
session target ipv4:172.16.5.137
dtmf-relay sip-notify rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 7890 voip
translation-profile outgoing IPCC_IVR
destination-pattern 7890
session protocol sipv2
session target ipv4:172.16.5.137
dtmf-relay sip-notify rtp-nte
codec g711ulaw
no vad
!
dial-peer voice 2500 voip
translation-profile outgoing IPCC_IVR
destination-pattern 2500
session protocol sipv2
session target ipv4:172.16.5.137
dtmf-relay sip-notify rtp-nte
codec g711ulaw
no vad
Ericsson set up for route & numbers:
Ericsson MD110
<rodap:ROU=20;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
20 SL63 H'00000100 H'00000002 H'00000080 NO

<rocap:ROU=20;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
20 0110000010000010 7 0100000010 0 30 128 01151515 211110000031 111100

<roddpEST=320;
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
320 20 1505000000000000005000000 0 1 1


<adcdp:ABB=5004&7980&2500;
COMMON ABBREVIATED DIALLING FACILITY DATA
ABB TRA CLASS NPRES
5004 320D5004 12 0
7980 320D7980 123 0
2500 320D2500 12 0

 

[dstrang1]

Which of the three *does* work when called from external?

Is there anything different about that number as compared to the other 2 with regard to number translation when those numbers come in from the PSTN?

How is the number that does work defined in number analysis compared to the 2 that don't work?

Dave Strang

 

[JosieL]

5004 & 7980 are valid DID numbers and are the only 2 that I need to work from external and they don't.
2500 is only a valid internal number so no need to work from external
Sorry that may not have been clear.
in Number Analysis all three are set up as AC
MD110 VERSION=CXP1010130/2/BC12SP7/R2A
NADAP;
ABBREVIATED COMMON NUMBER SERIES 2500
2900 - 2950
2990 - 2999
5004
7580 - 7583
7980

 

[dstrang1]

I think that's your problem.You can't access a system feature from outside the system....abbreviated dial is a system feature.

Try converting those DID's into dest codes pointed at the PRI - set up just like dest code 320 (remember srt=1).

I've done this *many* times when I've needed to transit a call thru the MD to some other system (touchtone registration, emergency event server, digital modem pools, IP PBX's). You may have to play with the number formatting (use NUTRI) but only if calls fail.

Good luck,

Dave Strang

 

[JosieL]

Could you expand more on treating them as DEST codes? I tried it and could not go through internal or external but may have done wrong.

I used a similar setup for a Diaphonics IVR and used
Abbreviated numbers for the application and I can call those from outside and inside on that
I used a TLU77 & ABB numbers. No Cisco router involved though
<rocap:rou=39;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
39 0110100010000010 7 0000000011 0 10 128 01151515 211110000031 111100
rodap:ROU=39;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
39 SL63 H'00000100 H'00000002 H'00000090 NO
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
380 39 1225000000000251002001000 0 1 1
COMMON ABBREVIATED DIALLING FACILITY DATA
ABB TRA CLASS NPRES
7580 380D7580 1 0

 

[whosrdaddy]

JosieL, what you are trying to do is tromboning. what version do you have(CADAP if you have BC12 or higher, you can allow tromboning by setting ASPAC 118 to 0. another solution is to reprogram the AC's to empty acd's with a CDINI to an AC (from BC11 you can use GH for that sort of functionality)

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[JosieL]

Setting ASPAP 118 made no difference
Setting up ACD group no difference
Setting up a GH group no difference
Still can't call 7980 or 5004 from external

 

[whosrdaddy]

try to remove the 'D' from your ABB codes.

try to make a call trace:

stuni:unit=SLP63,lim=x; (lim where PRI resides)
sttsi:tri=1;
/*make call*/
sttse:tri=1;
/* open logfile */
strap:tri=1;
/* close logfile */
analyse logfile with signal trace interpreter (sam toolbox)
if you don't have that, then past the trace here (keep it as short as possible) and explain the correct callcase

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[JosieL]

Finally working but really had to jump through HOOPS on this one.

Took the D out of the TRA in the Abbreviated Dial, but then you could only dial from external. Internal dialing would not work so....
Added a Generic Extension and put a PELPI on it to the External number and it works. It's a trunk hungry solution but it works.