Hello to all,
I am trying to work through an issue with the mct-act. I have S8720's with communication manager 4.0. What we have done is in the abbreviated dial system list is put in the feature access code and name it Trace. That way the end user knows to press that button if they receive a threatening call. When you press this button now for some reason it will flach on then go out and nothing happens. When you put MCT-ACT on the button it works fine. Any ideas would be great.
Thank you,
I am trying to work through an issue with the mct-act. I have S8720's with communication manager 4.0. What we have done is in the abbreviated dial system list is put in the feature access code and name it Trace. That way the end user knows to press that button if they receive a threatening call. When you press this button now for some reason it will flach on then go out and nothing happens. When you put MCT-ACT on the button it works fine. Any ideas would be great.
Thank you,